DATA DELETION POLICY
Last Updated: 23 August 2025
At Sara777, user privacy and data protection are core priorities. This Data Deletion Policy explains how users can permanently delete their accounts along with all associated personal data from the Sara777 system and connected services. By submitting a deletion request, users acknowledge that certain information may be retained temporarily for legal, regulatory, or security purposes as outlined below.
1. How to Request Account Deletion
Users may initiate a data deletion request through any of the following methods:
- Using the “Delete Account” option available within the Sara777 app (where supported).
- Submitting a verified request through the in-app Support or Help section.
All requests undergo a verification process to ensure authenticity and protect user security.
2. Data That Will Be Deleted
Once your deletion request is verified, the following information will be permanently removed from our active systems:
- Personal details such as name, phone number, and date of birth.
- Uploaded identification or KYC-related documents.
- Account activity logs and login records.
- Payment and transaction details (unless retention is legally required).
All deleted data is securely erased using industry-standard removal protocols.
3. Data That May Be Retained
In some cases, certain information must be retained for legitimate operational or legal reasons, including:
- Financial or transaction records required for auditing or tax compliance.
- Data necessary to detect or prevent fraud, abuse, or unauthorized access.
- Information required to comply with applicable legal or regulatory obligations.
Any retained data will be stored securely and will not be used for marketing or promotional purposes.
4. Verification Process
To safeguard user privacy, Sara777 may require identity verification before completing a deletion request. This may include confirming your registered phone number or other valid identifiers.
5. Processing Timeframe
All verified deletion requests are typically processed within 30 days. In rare cases where additional time is needed due to technical or legal constraints, users will be notified through the app’s support system.
6. Consequences of Data Deletion
Once your account and associated data have been deleted:
- Your Sara777 account access will be permanently disabled.
- All stored personal and transactional information will be irreversibly erased.
- Deleted data cannot be restored under any circumstances.
7. Contact & Assistance
For data deletion requests or additional privacy-related assistance, users may contact our official support team directly through the in-app Help section.
Sara777 is committed to maintaining transparency, accountability, and the highest standards of data protection for all users.
